Data Deletion Request Guide

1. Who can request deletion

Account owners can request deletion of personal and account-related data from this platform.

2. How to submit a request

Send an email to info@ai4e.vn with the subject line: Data Deletion Request.

Please include:

• Account email
• Requested scope of deletion
• Contact information for follow-up

3. Verification process

We may ask for additional verification to confirm account ownership before processing your request.

4. Processing timeline

Valid requests are typically processed within 7-30 business days, depending on data scope and compliance obligations.

5. Exceptions

Some records may be retained where required by law, security, fraud prevention, or contractual obligations.